It is the policy of RHSHC to have open visiting hours. The hospital will:
- Not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex gender identity, sexual orientation, or disability.
- Ensure that all visitors enjoy full and equal visitation privileges consistent with patient preferences.
- Restrict visitors according to the patient’s wishes or the patient’s condition.
- Restrict visitors with the obvious presence of communicable disease. (Visitors must be free of communicable disease in order to ensure the safety of patients.)
- Restrict visitors due to communicable disease outbreaks, restricted visitation may be posted and enforced.
- Inform patients and/or support person of department-specific rules related to visitation to protect the rights and/or safety of others, e.g. Obstetrics.
Patients, or support persons where appropriate, will be informed of:
- His or her visitation rights, including any clinical restriction or limitation on such rights.
- The right, subject to his or her consent, to receive the visitors whom he or she designates, including, but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member, or a friend, and his or her right to withdraw or deny such consent at any time.
If you have any questions about your rights and responsibilities while in the hospital, contact the nurse.
Department of Inspections and Appeals Division of Health Facilities Lucas State Office Building Des Moines, IA 50319 515-281-3790 |
Department of Human Services Long Term Care Section Hoover State Office Building Des Moines, IA 50319 515-281-8621 |
Cresco Police Cresco, IA 52136 563-547-2424 |
Iowa Department of Inspections and Appeals Medicaid Investigations Division Fraud/Control Bureau Lucas Building – 2nd Floor Des Moines, IA 50319 |
Iowa Protection/Advocacy 3015 Merle Hay Road Des Moines, IA 50310 515-278-2502 |
Howard County Sheriff Cresco, IA 52136 563-547-3535 |
State Long Term Care Ombudsman Iowa Department of Elder Affairs 914/Grand Ave., Suite 236 Des Moines, IA 50309 Complaint Hotline 515-281-3790 |
Iowa Foundation for Medical Care 6000 Westown Parkway, Suite 350E West Des Moines, IA 50266-7771 515-223-2900 800-752-7014 |
Medicare Social Security Administration 317 Washington St. Suite 1 Decorah, IA 52101 800-772-1213 |