Senior Health Insurance Information Program (SHIIP)

SHIIP is a program through the State of Iowa, which is staffed by trained volunteers, that provides free informational materials, as well as one-to-one assistance with:

  • Medicare coverage
  • Medicare supplement insurance
  • Medicare Part D assistance and enrollment (prescription insurance)
  • Long-term care insurance
  • Medicare and insurance claims
  • Other related issues

SHIIP does not endorse insurance companies, plans or agents.  SHIIP volunteers answer questions and provide impartial information to help seniors make well-informed decisions.  SHIIP is available to help if you:

  • Are going on Medicare
  • Are over age 65, on Medicare, and have questions
  • Are on disability with Medicare and Medicaid
How to Make a SHIIP Appointment

SHIIP volunteers are available by appointment at Regional Health Services of Howard County in Cresco by calling 563-547-6345.

What to Bring to Your SHIIP Appointment

Please bring your insurance card(s) and a list of your current medications.

Office Location

The SHIIP office is located in the RHSHC Hospital building.  Please use the Main/ER entrance/parking from 2nd Street (east entrance to hospital).  Staff at the registration desk will assist you.

SHIIP Volunteers at RHSHC
  • Lynda Springer


To set up an appointment with our SHIIP Counselor, call 563-547-6345.

For additional information about SHIIP and understanding Medicare, call SHIIP Iowa at 1-800-351-4664.

SHIIP Website:

SHIIP Email: